Quality Policy

SysCare IT Solutions is committed to providing the highest level achievable in the quality of all our products and services in accordance with the customer's requirements and the applicable statutory, regulatory and industry requirements.

SysCare IT Solutions aims to achieve improved productivity, efficiency and quality by having an effective and properly managed Business Management System conforming with the requirements of ISO 9001:2015 exceeding customers’ expectations. 

SysCare IT Solutions objectives are measurable and consistent with the quality policy, including commitment to continual improvement, organisational excellence and quality awareness through: 

• Innovative process improvements, 
• Training our staff, 
• Offering competitive rates, 
• Value for money to our customers. 

SysCare IT Solutions will provide strong leadership and lead by example to ensure all our staff: 

• Understand and take ownership of our quality and service standards, 
• Provide value-adding service and gain high levels of client satisfaction, 
• Provide ongoing improvement by setting high standard quality requirements, and 
• Encouraged staff to bring up new ideas and innovations, and continuously review and improve the work processes. 

This policy is applicable to SysCare IT Solutions in its entirety to all operations and functions including those situations where our staff are required to work off-site.