SysCare ProActive is an outsourced network management and Service Desk support plan (managed services) ideal for small to medium sized companies that do not have full-time internal IT personnel.
SysCare will take care of all IT management operations, Service Desk and support functions assuming the role of “IT department” for your organisation. We shall continuously monitor all critical IT systems to ensure that they run at their optimum level.
However, some of our larger customers also have opted for SysCare ProActive support plans to free up their internal IT Manager's time to focus on business IT strategy, budgeting and planning rather than day to day operational and support issues.
Appointing a professional IT Service provider backed by qualified and experienced team of experts will give you peace of mind knowing that your network is protected and well looked after.
Our Service Desk is attended from 6am to 6pm with standby emergency support available during after hours and weekends. We guarantee 2 hour or 4 hour onsite response during business hours.
Many businesses spend lots of time trying to troubleshoot and resolve IT issues.
Why do you have to deal with slow systems, virus infections, system outages, backups, network security breaches and user complaints when you can use that time effectively to grow your business.
Let SysCare look after your IT.
You will get full range of IT support services including Service Desk, infrastructure support, continuous systems monitoring with SLA based on-site & remote support from a team of IT professionals for a fraction of the cost of running an internal IT department.
You will now have quality time to focus on business growth, having the peace of mind that your network is secure, healthy, and looked after by professionals.
We shall also provide advice and consultancy on leveraging IT effectively to improve business productivity and gaining a competitive edge.
SysCare IT Solutions Pty Ltd
Sydney - Level 36, Gateway, 1 Macquarie Place, Sydney, NSW, 2000 :::::::: Melbourne - Suite 12, Level 10, 401, Docklands Drive, Docklands, VIC, 3008
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